How To Shop 🛍️

Your mitote, made easy 4 you!— from browsing to unboxing.

Find Your Favourite Mexican Goodies

Discover all your favourites, organized so you can shop sin complicaciones.

At the top main menu, you’ll find Shop 🛒 menu sorted into easy-to-browse collections. Here you can also explore:

New Finds: Stay up to date with the latest goodies we’ve added.
Collections: Browse by product type, theme, or category.
Brands: Shop your go-to Mexican classics or discover new favourites.
All Products: See the full store in one place.

Inside every collection page, you can refine your search with filters:
✓ Availability (in stock, out of stock)
✓ Price (From $ - To $)
✓ Brand
✓ Sort Options (best-selling, A–Z, newest, lowest price, etc.)

You can even switch the view — grid or list — depending on how you prefer to shop.

Once you spot your antojitos, simply add them to your cart and keep exploring! 🌵🛒

Checkout Your Way

Secure, fast, and flexible — pay the way that works best for you.

When you’re ready, head to checkout and choose from our trusted payment methods:
✓ All major credit & debit cards
✓ Apple Pay
✓ Google Pay
✓ Shop Pay
✓ Mitoteland Gift Cards (never expire!)

For your peace of mind, all payments are captured automatically at checkout — meaning your order is confirmed the moment you pay.

If you're picking up at our Oakville Hub, you can also use:
✓ Tap to Pay (Pickup orders only)

Currently unavailable:
✗ Buy Now, Pay Later (BNPL)
✗ Cash on Delivery (COD)

Smooth, seguro, and rápido — just how checkout should be.

Local Pickup at our Oakville Hub

Available in Oakville, ON

Nearest major intersection is Dundas St W & Neyagawa Blvd.

Once your order is ready for pickup, you’ll receive a confirmation email with everything you need to know — full address, pickup details and instructions.
↠ Please bring your ID and confirmation email.,↞

PICKUP HOURS:
Mon–Fri: 10am – 4pm & 6pm – 9pm
Sat: 9am –12pm

Orders for pickup are usually ready within 24 hours (1 business day).

GTA Local Delivery

We offer cosy doorstep delivery across select GTA zones — bringing a little Mitote right to you.

A minimum order of $50 CAD is required to qualify for local delivery.

Where We Deliver

We currently deliver to these zones:

Zone A — Flat Rate $8
Estimated Delivery: 1–2 business days

Areas Covered:
Oakville: L6H, L6J, L6K, L6L, L6M
West Mississauga: L5N, L5M, L5K, L5J, L5L
Burlington: L7L, L7M, L7N, L7P, L7R, L7S, L7T

Zone B — Flat Rate $12
Estimated Delivery: 2–3 business days

Areas Covered:
Georgetown: L7G
Milton: L9E, L9T

Zone C — Flat Rate $18
Estimated Delivery: 3–4 business days

Areas Covered:
Hamilton: L8E, L8G, L8H, L8J, L8K, L8L, L8M, L8N, L8P, L8R, L8S, L8T, L8V, L8W, L9A, L9B, L9C, L9G, L9H, L9K

Outside Our Delivery Zones?

You’re still part of the familia — choose Local Pickup at our Oakville Hub or Canada-wide shipping at checkout.

Canada-Wide Shipping

We ship mitotes from our Oakville hub to every corner of Canada. All shipping rates are calculated automatically at checkout based on address, weight, and the shipping service you choose.

Shipping Options

We partner with trusted carriers to offer flexible delivery speeds and prices:

Canada Post: Regular Parcel, Expedited, Xpresspost, Priority
UPS: Standard, Expedited, Express Saver, Express, Express Early
Purolator: Ground, Express

Order Processing Times

↠ Orders are typically processed within 1–2 business days.
(Processing time is separate from shipping transit time.)

Tracking

↠ Once shipped, you'll receive an email with your tracking number. All updates are managed directly by the carrier.

Quick Notes

↠ Delivery timelines depend on the carrier service selected.
Shipping fees are non-refundable.

For the full shipping policy and all carrier details, please visit our Shop Policies page.

Customer Support

We’re here to make your shopping experience as smooth and sweet as possible.

If you ever need a hand, or just want to say hola, our team is happy to help!

Order Questions

Need help with your order details, updates, corrections, or tracking?
We can assist you with:
↠ Checking your order status
↠ Updating, delivery, pickup or shipping info
↠ Combining multiple orders (when possible)
↠ Applying a promo code you missed
↠ Cancelling or modifying before fulfillment
↠ Updating your address for delivery

Product Questions

↠ Not sure about a product, brand, sizing, ingredients, or availability?
We’ll guide you through anything you need to know before you buy.

Feedback & Suggestions

We love hearing from our comunidad!
Share your thoughts, ideas, or requests — every message helps us grow and improve.

How You Can Reach Us

📧 Email: heyfamilia@mitoteland.com
💬 WhatsApp: 905 466 7287

Message us anytime — we reply as soon as possible during business days/hours.

Enjoy Your Mitote!

Once your goodies arrive, it’s time for the best part — disfrutar.

Crack open your snacks, prep your pantry, share with familia… or keep it all for yourself (we won’t tell 😉).

Whether you’re reliving childhood flavours, discovering new Mexican treats, or bringing a little taste of home to your table, we hope every bite brings alegría.

Gracias for shopping with us, familia. Enjoy your mitote! 🌟

Share Your Mitote!

Got a story, a recommendation, a fun moment, or snapped a cute photo with your goodies? Send it our way! We live for those moments.

Drop us a review, a picture, a fun story, and happy mitoteland moments with us—we love celebrating with you! 💛

Snap, tag @mitoteland, and sprinkle in #myMitote — your joy lights up our world.